If you focus on keeping your critical value list as short as it can be, not only will physicians be called only with the most important results, but you'll have an easier time proving compliance with your organization's policy.
Continually think about your communication process. Have you done everything possible to ensure that you are communicating a critical test result as rapidly as possible, from the testing area to the responsible licensed caregiver?
If you end up activating your back-up call plan too often, something in your system isn't working well enough, and it needs to be fixed. The process should be reviewed and evaluated for improvement, so that everyone in the organization using the system understands what your communication chain should look like
Conduct frequent meetings and discussions about your critical value list to ensure that it will meet all user and practitioner needs.
Understand the difference between critical results, which are designated as results that indicate life-threatening conditions, and stat tests, which do not always indicate a potentially dangerous patient condition.
