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Two surveys in one year show consistency in The Joint Commission's survey process, one hospital reports 

Compliance with the goals and commitment of the medical staff wow surveyors

After reading this article, you will be able to

1. recall some ways to keep staff continuously up to speed with what they'd need to know for survey.

2. describe a way to meet the patient falls National Patient Safety Goal (NPSG)

3. describe a way to meet the suicide risk assessment NPSG

4. describe a way to meet the patient-centered care NPSG

5. explain the importance of keeping up with new changes from The Joint Commission

6. describe a benefit to having documents ready for surveyors

Most survey coordinators who went through survey in 2006 under The Joint Commission's new, unannounced survey process had nothing with which to compare it.

Not so for Jean Clark, RHIA, survey coordinator and director of health information services at Roper St. Francis Health Services in Charleston, SC.

This is an excerpt from a member only article. To read the article in its entirety, please login, subscribe, or try out BOJExtra! for 30 days.
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