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Standard of the month: MM.2.20 

Editor's note: This feature explores problematic JCAHO standards with expert advice from two BOJ advisors: Jodi Eisenberg, CPMSM, CPHQ, program manager of accreditation and clinical compliance at Northwestern Memorial Hospital in Chicago, and Elizabeth Di Giacomo-Geffers, RN, MPH, CNAA,BC, a healthcare consultant in Trabuco Canyon, CA.

This is an excerpt from a member only article. To read the article in its entirety, please login, subscribe, or try out BOJExtra! for 30 days.
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